1. Data Controller

The controller of your personal data is:

RATODOM
Warsaw, Poland
Email: ratodom.biuro@gmail.com
Phone: +48 796 596 256

2. What Data We Collect

We may collect the following personal data:

  • name,
  • phone number,
  • email address,
  • any additional information provided in the contact form.

Providing personal data is voluntary, but necessary to contact you and provide our services.

3. Purpose and Legal Basis of Processing

Your personal data may be processed for the following purposes:

Contact and service handling

  • responding to inquiries,
  • arranging and providing pest control services,
  • handling communication related to the service.

Legal basis: Article 6(1)(b) GDPR – performance of a contract or actions taken before entering into a contract.

Marketing communication

If you give separate consent, your data may be used to contact you with offers or marketing information.

Legal basis: Article 6(1)(a) GDPR – consent.

Legal and accounting obligations

We may process your data to comply with legal, tax, and accounting obligations.

Legal basis: Article 6(1)(c) GDPR – legal obligation.

Legitimate interest

We may process your data to protect our rights, defend claims, improve our services, and ensure website security.

Legal basis: Article 6(1)(f) GDPR – legitimate interest of the controller.

4. Data Retention

Your personal data will be stored:

  • for the time necessary to handle your inquiry and provide the service,
  • for the period required by tax, accounting, or legal regulations,
  • for the period necessary to establish, pursue, or defend possible claims,
  • until consent is withdrawn, if processing is based on consent.

5. Recipients of Personal Data

Your personal data may be shared with trusted entities that support us in providing services, including:

  • IT and hosting providers,
  • accounting service providers,
  • email and communication service providers,
  • analytics and marketing tool providers, if such tools are used.

We do not sell your personal data.

6. Your Rights Under GDPR

You have the right to:

  • access your personal data,
  • correct your personal data,
  • request deletion of your personal data,
  • restrict the processing of your personal data,
  • object to processing,
  • data portability,
  • withdraw consent at any time, if processing is based on consent.

To exercise your rights, contact us at: [your email].

You also have the right to lodge a complaint with the Polish supervisory authority:
Urząd Ochrony Danych Osobowych (UODO).

7. Data Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access,
loss, destruction, alteration, disclosure, or unlawful processing.

8. Cookies

Our website uses cookies to ensure proper functioning of the website, analyze traffic, improve user experience,
and, where applicable, conduct marketing activities.

Types of cookies we may use:

  • Necessary cookies – required for the proper operation of the website.
  • Analytics cookies – used to collect statistics and improve the website.
  • Marketing cookies – used for advertising and remarketing purposes, if enabled.

9. Cookie Consent

During your first visit to the website, you may be asked to accept, reject, or manage cookie preferences.
You can also change cookie settings at any time in your browser.

Disabling some cookies may affect the proper functioning of certain website features.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version is always available on this page.